BENEFIT 15% OFF

At Hotel Palacio de Aiete we have always believed in the importance it has for us, during the stay at the hotel, you feel at home.

Due to events related to COVID-19 and recommendations from the relevant authorities, the hotel will be temporarily closed until 10 June 2020.

For all those who have placed their trust in us and to manage the reservations that have been affected until June 10, 2020, we adapt the cancellation policy for bookings made before March 14.

ABSOLUTE FLEXIBILITY without any cancellation or penalty expense.

Benefit from a 15% discount, and you can cancel the reservation up to one day before your arrival date.

FOR BOOKINGS THROUGH THE WEBSITE OR PHONE:

For bookings made before March 14 with Non-Refundable Rate, you can keep the deposit of your reservation, choosing a later date, until December 31, 2021, without management fees.

• 1) If the chosen day has the same rate, the reservation may be modified automatically.
• 2) If the chosen day has a higher rate, the reservation may be modified by paying the difference.

FOR RESERVATIONS TO AGENCY:

It is advised for customers who have booked through travel agency or similar, contact them by the same way at the time of booking, to obtain more information about their reservations.

We are very eager and more excited than ever to start working. You are the ones who make it possible for our project to go ahead, so we want to thank you for all your support. Likewise, and taking into account this moment of uncertainty that our country is experiencing, we want to help you in every way possible.

Thank you so much for everything and see you soon!

"When you can't go back, you just have to find the best way forward." P. Coelho