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At Hotel Palacio de Aiete we have always believed in the importance it has for us, during the stay at the hotel, you feel at home.
Due to events related to COVID-19 and recommendations from the relevant authorities, the hotel will be temporarily closed until 10 June 2020.
For all those who have placed their trust in us and to manage the reservations that have been affected until June 10, 2020, we adapt the cancellation policy for bookings made before March 14.
Benefit from a 15% discount, and you can cancel the reservation up to one day before your arrival date.
FOR BOOKINGS THROUGH THE WEBSITE OR PHONE:
For bookings made before March 14 with Non-Refundable Rate, you can keep the deposit of your reservation, choosing a later date, until December 31, 2021, without management fees.
FOR RESERVATIONS TO AGENCY:
It is advised for customers who have booked through travel agency or similar, contact them by the same way at the time of booking, to obtain more information about their reservations.
We are very eager and more excited than ever to start working. You are the ones who make it possible for our project to go ahead, so we want to thank you for all your support. Likewise, and taking into account this moment of uncertainty that our country is experiencing, we want to help you in every way possible.
Thank you so much for everything and see you soon!
"When you can't go back, you just have to find the best way forward." P. Coelho
Whether if you come to work or vacation, we would invite you to stay with us. Our staff is always willing to offer you all the necessary information, advise you and recommend you the best places and routes. We offer everything you need to make your visit to our city as you imagine and expect. Attention, kindness and good treatment from the first moment you visit our wonderful city of San Sebastián / Donostia.
Clean and quiet hotel, restaurant was very good value. It's a little out of town, nice and easy to walk into San Sebastian and well served by buses.
John Rammy · Booking.com
Location was good with excellent bus service into the centre. The room with balcony was lovely and the housekeeping team were very efficient. The Gym is small but well equipped.
Sue · Booking.com
Modern, comfortable and clean hotel in a nice part of Donostia (San Sebastian). Good for people travelling with pet. Easy and free parking at the hotel.
András · Booking.com